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Author Topic: Auvi-Q relaunch  (Read 8512 times)

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Offline hezzier

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Re: Auvi-Q relaunch
« Reply #150 on: August 14, 2017, 07:29:13 PM »
Well, our luck has run out.  Called in for our 3rd refill of Auvi-Q and the guy on the phone apologized that it was taking forever.  It seemed like it was all good and gave me a delivery date.  He called back later saying that we needed a pre-authorization but that he had put in the paperwork for it so it might take a couple days.  Allergist office called asking why they got a request for a pre-authorization for a prescription that was done back in March.  I explained to the nurse that they had made a mistake and sent us the Auvi-Q on the free program so we were trying to get our third set.  There is really nothing that they can do.  I may try and call back tomorrow and see if what happens.

A real bummer since we are down to one set of Auvi-Q's since DS left them sitting on his desk in the sun for a week.
DS (13 yrs) TN
DD (16 yrs) cat, wasps and yellow jackets

NH, USA

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Re: Auvi-Q relaunch
« Reply #151 on: October 13, 2017, 09:42:07 PM »
They arrived today.  COLD to the touch with a COLD PACK inside the insulated jacket.  I am done with Auvi-Q.  Soup sandwich.

Online spacecanada

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Re: Auvi-Q relaunch
« Reply #152 on: October 14, 2017, 10:43:21 PM »
So long as they didn't freeze they should still be good, according to a Canadian study a few years ago.  Heat is far worse for epinephrine autoinjectors than the cold.  Allerjects/Auvi-Qs are supposed to be water-resistant too.  I would call the company before discarding them. 
anaphylaxis to tree nuts, peanuts, and potatoes; severe dairy intolerance; vegan (preference)
family members allergic to dairy, egg, peanut, sesame, shellfish

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Re: Auvi-Q relaunch
« Reply #153 on: October 16, 2017, 01:57:37 PM »
For how long are they good?  THAT is the question.  One that shouldn't even be the case for a company setting the market price on these at a total of $15,000 for 3 twin packs.  Rescue medication more than half the price of my new low end car should not be something I have to wonder about. 

Calling fulfillment took place long before I posted here.  Lots of shrugging, not terribly convincing any substantial thought was popping on that end.  I would not accept any other piece of equipment for deployment in the field that was handled under conditions clearly contraindicated let alone for a patient, never mind my own kids.  I'm not opening up to debate if I'm done with them.  I AM.  Last time I went a few rounds directly with the head of brand when they were with Sanofi.  Kaleo clearly cannot unfornicate distribution with any durable consistency.

Offline nyguy

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Re: Auvi-Q relaunch
« Reply #154 on: October 17, 2017, 02:56:48 PM »
For how long are they good?  THAT is the question.  One that shouldn't even be the case for a company setting the market price on these at a total of $15,000 for 3 twin packs.  Rescue medication more than half the price of my new low end car should not be something I have to wonder about. 

Calling fulfillment took place long before I posted here.  Lots of shrugging, not terribly convincing any substantial thought was popping on that end.  I would not accept any other piece of equipment for deployment in the field that was handled under conditions clearly contraindicated let alone for a patient, never mind my own kids.  I'm not opening up to debate if I'm done with them.  I AM.  Last time I went a few rounds directly with the head of brand when they were with Sanofi.  Kaleo clearly cannot unfornicate distribution with any durable consistency.

I'd complain directly to Kaleo, but as someone who keeps my epinephrine on my person, the size and form factor is really critical to me as I carry it on my person (in a jacket or in my pants pocket) and not in a backpack or separate carrying case.

The ASPN people are not the people who have real action, they just send it out randomly to a network pharmacy. Calling fulfillment is going to get you ASPN, not Kaleo.