Latest email someone received. I hate when these companies are so inconsistent.
Nestlé Canada is committed to the safety and well-being of our consumers; including those with food allergies. We work closely with experts, such as Anaphlaxis Canada, and regularly seek their guidance on our initiatives.
We follow the Allergen Labeling Regulations for the ten priority food allergens identified by Health Canada and the Canadian Food Inspection Agency (CFIA). This regulation stipulates that the priority allergens, listed below, must be declared when they are added to pre-packaged foods.
• Peanuts
• Tree Nuts: Almonds, Brazil nuts, cashew nuts, hazelnuts, macadamia nuts, pecans, pine nuts, pistachios, walnuts
• Sesame Seeds
• Milk
• Eggs
• Fish, Crustaceans, Shellfish
• Soy
• Wheat
• Sulphites
• Mustard
We make every possible effort to eliminate the potential of cross-contact of priority food allergens on our processing lines and in our factories through comprehensive management programs to ensure that our products do not contain any “undeclared” priority allergens. In circumstances where more than one product is processed on the same equipment and the equipment design makes it impossible to 100% guarantee the removal of all traces of these allergens after cleaning, we use precautionary labeling to warn consumers of the possibility of cross contamination. This would be labeled under "May Contain".
For this reason, we remind consumers to always refer to the product’s label for the most up-to-date information. That being said, for the products you are inquiring about; it does not appear to have nuts in the recipe.
We have one dedicated peanut-free facility, in which the Favourites Nestle Bars, (the snack size box), are produced. These are guaranteed to be peanut free, and state it on the packaging. Our other products are made in a variety of other plants, and while a Kit Kat fill size may be made at the peanut-free facility, the exact same bar may be also made in a plant that is not peanut-free. This is why we do not have the peanut-free symbol on more products.
If you have any further questions, please don’t hesitate to call the number listed below, or respond directly to this email.
Thank you for choosing Nestlé,
Jaime
Consumer Care Specialist
Toll-free 1-800-387-4636
9 a.m.-6 p.m. EST, Mon-Fri
Nestlé
Good Food. Good Life.