Food Allergy Support is now on Twitter. Follow us @FASupport. You may also follow our Tweets in our new global footer at the bottom of the page here at FAS!

Author Topic: Down?  (Read 2089 times)

Description:

Offline Macabre

  • Global Moderator
  • Member
  • ****
  • Posts: 29,463
  • Don't Blink!
Down?
« on: August 29, 2013, 10:06:06 AM »
So we were down for a bit this morning?
Me: Sesame, shellfish, chamomile, sage
DS: Peanuts

Offline rebekahc

  • Global Moderator
  • Member
  • ****
  • Posts: 2,964
Re: Down?
« Reply #1 on: August 29, 2013, 10:09:29 AM »
I'm not sure what's going on with our server - I'm hoping they're working on an update or something.  Our forum software alerts me via email every time it can't connect to our server.  Generally that's been few and far between.  Recently however, it's been happening more and more frequently.  Luckily it only lasts a few minutes each time.
TX - USA
DS - peanut, tree nut, milk, eggs, corn, soy, several meds, many environmentals. Finally back on Xolair!
DD - mystery anaphylaxis, shellfish.
DH - banana/avocado, aspirin.  Asthma.
Me - peanut, tree nut, shellfish, banana/avocado/latex,  some meds.

Offline CMdeux

  • Global Moderator
  • Member
  • ****
  • Posts: 31,708
  • -- but sometimes the voices have good ideas!
Re: Down?
« Reply #2 on: August 29, 2013, 10:12:05 AM »
I noticed that, too.  Definitely an SMF issue, given the error messages that I got when tinkering with the different redirects.
Resistance isn't futile.  It's voltage divided by current. 

Western U.S.

Offline CMdeux

  • Global Moderator
  • Member
  • ****
  • Posts: 31,708
  • -- but sometimes the voices have good ideas!
Re: Down?
« Reply #3 on: August 29, 2013, 10:24:08 AM »
And again just now.   :-/
Resistance isn't futile.  It's voltage divided by current. 

Western U.S.

Offline Macabre

  • Global Moderator
  • Member
  • ****
  • Posts: 29,463
  • Don't Blink!
Re: Down?
« Reply #4 on: August 29, 2013, 10:28:24 AM »
Yeah--I noticed it down for at least an hour, but by the posting time stamp I'd say we were down an hour and a half.

And the. Again after I posted this for just a few minutes.
Me: Sesame, shellfish, chamomile, sage
DS: Peanuts

Offline SilverLining

  • Member
  • Member
  • ***
  • Posts: 14,270
Re: Down?
« Reply #5 on: August 29, 2013, 10:30:54 AM »
I've noticed it down a few times in the last few weeks.
Too many people miss the silver lining because they're expecting gold.  ~~~  Maurice Setter


Offline rebekahc

  • Global Moderator
  • Member
  • ****
  • Posts: 2,964
Re: Down?
« Reply #6 on: August 29, 2013, 11:17:23 AM »
It's not an SMF issue - that's our forum software - but a server issue (OLI).  I contacted customer support at OLI and they responded within minutes.  We've been emailing back and forth for the last 30 minutes or so.  Here's the latest:

Quote
We pinpointed the site on the server that was under attack and causing the high traffic, and are working on a solution now so the server should go back to normal.

 :heart: :heart: :heart: OLI!
TX - USA
DS - peanut, tree nut, milk, eggs, corn, soy, several meds, many environmentals. Finally back on Xolair!
DD - mystery anaphylaxis, shellfish.
DH - banana/avocado, aspirin.  Asthma.
Me - peanut, tree nut, shellfish, banana/avocado/latex,  some meds.

Offline CMdeux

  • Global Moderator
  • Member
  • ****
  • Posts: 31,708
  • -- but sometimes the voices have good ideas!
Re: Down?
« Reply #7 on: August 29, 2013, 12:27:10 PM »
Awesome!!


I wondered if it might have been a server attack-- the off-and-on thing, and seemed to be slow even when it was "on" there for quite a bit.

Wasn't sure if it was OLI or SMF-based, though-- hard to say from error messages (which were also intermittent).

 Glad to know that wasn't software!!

Resistance isn't futile.  It's voltage divided by current. 

Western U.S.

Offline rebekahc

  • Global Moderator
  • Member
  • ****
  • Posts: 2,964
Re: Down?
« Reply #8 on: August 29, 2013, 12:46:07 PM »
Yea!  Seems to be working well (and quickly)!
TX - USA
DS - peanut, tree nut, milk, eggs, corn, soy, several meds, many environmentals. Finally back on Xolair!
DD - mystery anaphylaxis, shellfish.
DH - banana/avocado, aspirin.  Asthma.
Me - peanut, tree nut, shellfish, banana/avocado/latex,  some meds.

Offline SilverLining

  • Member
  • Member
  • ***
  • Posts: 14,270
Re: Down?
« Reply #9 on: February 21, 2014, 02:45:38 PM »
I've had issues with the board being really slow today.  Other sites have been working fine.
Too many people miss the silver lining because they're expecting gold.  ~~~  Maurice Setter


Offline SilverLining

  • Member
  • Member
  • ***
  • Posts: 14,270
Re: Down?
« Reply #10 on: February 21, 2014, 04:58:55 PM »
I got an IOS update, and since downloading the site is working fine.
Too many people miss the silver lining because they're expecting gold.  ~~~  Maurice Setter


Offline LinksEtc

  • Member
  • ***
  • Posts: 2,701
Re: Down?
« Reply #11 on: April 09, 2014, 01:21:41 PM »
The site was down for me for a while today.
FARE's Food Allergy & Anaphylaxis Emergency Care Plan
http://www.foodallergy.org/document.doc?id=234

Confusion between anaphylaxis and asthma:
Standard Protocol for "Asthma Action Plans"

Offline SilverLining

  • Member
  • Member
  • ***
  • Posts: 14,270
Re: Down?
« Reply #12 on: April 09, 2014, 01:34:26 PM »
Yes, was down at least an hour.
Too many people miss the silver lining because they're expecting gold.  ~~~  Maurice Setter


Offline rebekahc

  • Global Moderator
  • Member
  • ****
  • Posts: 2,964
Re: Down?
« Reply #13 on: April 09, 2014, 02:51:48 PM »
The site was down at the server level, so we suspect they may have been making sure there weren't any OpenSSL vulnerabilities.
TX - USA
DS - peanut, tree nut, milk, eggs, corn, soy, several meds, many environmentals. Finally back on Xolair!
DD - mystery anaphylaxis, shellfish.
DH - banana/avocado, aspirin.  Asthma.
Me - peanut, tree nut, shellfish, banana/avocado/latex,  some meds.

Offline CMdeux

  • Global Moderator
  • Member
  • ****
  • Posts: 31,708
  • -- but sometimes the voices have good ideas!
Re: Down?
« Reply #14 on: April 10, 2014, 02:37:42 PM »
^ I  have been seeing the exact same thing for minutes-to-an-hour elsewhere on the web, so I suspect this is true-- it's SSL testing and patching.

Resistance isn't futile.  It's voltage divided by current. 

Western U.S.