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Title: Auvi-Q insurance question...
Post by: 2boyz4me on September 20, 2013, 03:37:36 PM
so, we finally had our appointment with the allergist. We only go every 6months and I had called 3 weeks ago to ask about getting a script for Auvi-Q. The smallness, the verbal instructions aspect of it is why. Since Holden's allergens are still largely unknown (negative RAST/SPT testing for suspected allergens, though we still avoid them), I wanted to make sure he's got a "easy to use" epinephrine injector and Auvi-Q was very appealing.

I CHECKED online via our prescription coverage and it said it covered the Auvi-Q. It would be $40 for a box, or $80 for 2 boxes. According to the website that is.

For comparison sake, it said 1 2pk of EpiPen was $30. Well, when I filled that prescription at Target a few weeks ago, I got 2, 2pks of EpiPens for $40.

So, I found the coupon for the Auvi-Q and turned that in with my prescription (I use Target pharmacies unless I am doing mail order through Express Scripts). I figured I would either not have to pay anything at all, or would pay a co-pay. The prescription was for 2, 2pks of Auvi-Q.

I go to pick up the prescription when it was ready and they gave me 1 single box and said insurance won't cover 2 boxes at a time (?? wtf ??) and they weren't sure how to ring up the coupon, so I essentially just left the store with 2 Auvi-Qs that weren't rang up or anything, and I still only have 2 Auvi-Qs. (not 2 packs of 2).

WHAT?! I'm confused.... anyone have any ideas?

I'd like to get the other box of Auvi-Q, but it seems like it will be a hassle.



Title: Re: Auvi-Q insurance question...
Post by: krasota on September 20, 2013, 04:23:37 PM
I don't know why Target was confused.  It's like any other patient assistance program.  First bill with patient's insurance company, then file with the program as a secondary insurance.    Surely they do this all the time.
Title: Re: Auvi-Q insurance question...
Post by: maeve on September 23, 2013, 09:32:56 AM
My insurance doesn't cover the Auvi-Q. This after being told several months ago that it would be covered at specific pharmacies.  With EpiPens, my insurer only covers one twinpack (2 autoinjectors) per 30 day period.
Title: Re: Auvi-Q insurance question...
Post by: PurpleCat on September 23, 2013, 01:50:35 PM
I had a bit of a round and round about this using my mail order pharmacy.  It all stemmed back to how the doctor wrote the script.  So I had the pharmacist tell me how to write it and had the doctor do what they said.  We got 3 boxes, each containing 2 Auvi-Q's and a trainer as a 90 day supply.

Perhaps something similar caused the confusion for your pharmacy?
Title: Re: Auvi-Q insurance question...
Post by: 2boyz4me on September 24, 2013, 08:53:22 AM
I had a bit of a round and round about this using my mail order pharmacy.  It all stemmed back to how the doctor wrote the script.  So I had the pharmacist tell me how to write it and had the doctor do what they said.  We got 3 boxes, each containing 2 Auvi-Q's and a trainer as a 90 day supply.

Perhaps something similar caused the confusion for your pharmacy?

it was written pretty clearly (seriously, our doctor has the NEATEST handwriting of ANYONE I've EVER seen). It specifically said 2, 2 packs of Auvi-Q with (1 dispensed for school, 1 dispensed for home) written directly on it. Not much clearer than that! LOL

Oh well. I can't complain, it was free.
Title: Re: Auvi-Q insurance question...
Post by: twinturbo on December 31, 2013, 07:51:56 PM
I used up the Auvi-Q coupon expiring today at Costco. Lots of comments about the Auvi-Q being really expensive, needing approval, unsure of stocking again. Looking at Sanofi's Auvi-Q site there is currently no coupon renewal for 2014 like there is for EpiPen. Then using a search engine for Auvi-Q coupon 2014 some unconfirmed warning comes up that many major insurance plans will no longer cover Auvi-Q.

Day after tomorrow I'm going to call CIGNA to see if they will continue to cover Auvi-Q on our plan. If anyone hears confirm or deny definitely share, please.

Here's what I'm referring to. 50+ Brand-Name Drugs Dropped By Insurance in 2014. On the list is Auvi-Q.

It looks like it all depends if your insurance company sold off its prescription management to Express Scripts or Caremark. Those are the two excluding Auvi-Q and quite a few asthma medications. Best to check benefits as soon as offices open in the new year. I've checked online for CIGNA thus far not finding that Express Scripts or Caremark handles their prescription management, and MyCIGNA shows that third and fourth tier plans don't cover any epinephrine autoinjector as far I could tell. I think I'm on at least a second tier plan.
Title: Re: Auvi-Q insurance question...
Post by: yelloww on December 31, 2013, 09:42:43 PM
Next year (so tomorrow) mine will need medically necessary preauthorization for the insurance to cover it. I refilled last week. I hope Sanofi can get this on a mainstream set of meds because it is a zillion times better for a teem boy than the Epi's are.
Title: Re: Auvi-Q insurance question...
Post by: Jessica on December 31, 2013, 10:33:03 PM
Wow, that will suck for Sanofi if they aren't covered, not to mention people who need them. :( Our insurance doesn't cover any prescriptions so for us it isn't an issue (well it would go toward our $11K deductible but that's about the same thing). I hope you all can work it out with your insurance companies. I feel a lot better about my teen carrying the auvi q than the epis because it would be easier for her to or someone else to inject it.
Title: Re: Auvi-Q insurance question...
Post by: GST on January 01, 2014, 09:38:59 AM
Auvi Q gives me the willies.  The more technology you have, the more that can go wrong.  Our allergist at a major teaching hospital agrees.  He will prescribe it if asked, but thinks the Epipen is more reliable.  My teen and her friends are all used to the Epipen.  Sooner or later the Auvi Q will malfunction, someone will be in anaphylaxis and the Auvi Q won`t talk as it is supposed to, there will be a fatality and it will get pulled.  The Affordable Care Act plans won`t cover it anyhow. 
Title: Re: Auvi-Q insurance question...
Post by: Macabre on January 01, 2014, 09:43:28 AM
I heart the AuviQ. DS hearts it. It is easy for teen boys to carry.

So, things have been really busy for me at work with year end. I didn't know the coupon was expiring yesterday. I really, really would have appreciated if those of you who were aware of this would have said something earlier in the week. Really.
Title: Re: Auvi-Q insurance question...
Post by: chase on January 01, 2014, 10:38:37 AM
The Auvi-Q was the greatest invention for teen boys as well as adult men!  It fits into a pocket, the older they get the less likely they want something hanging from their belt.  My son hated the Epi hanging from his belt especially when wearing a suit.  I think he would have *forgotten* his Epi at times.
I would be heart broken if it stops being made!
Title: Re: Auvi-Q insurance question...
Post by: SilverLining on January 01, 2014, 11:17:40 AM
Auvi Q gives me the willies.  The more technology you have, the more that can go wrong.  Our allergist at a major teaching hospital agrees.  He will prescribe it if asked, but thinks the Epipen is more reliable.  My teen and her friends are all used to the Epipen.  Sooner or later the Auvi Q will malfunction, someone will be in anaphylaxis and the Auvi Q won`t talk as it is supposed to, there will be a fatality and it will get pulled.  The Affordable Care Act plans won`t cover it anyhow.

Epi-pens have malfunctioned and there was a huge recall several years ago. But it has not been pulled.  If it does not talk that does not mean it won't work. 

My plan won't cover it, but I was going to pay full price for one for my teen son.  He however said he does not want it.  Since he does carry his epi-pen I am not going to fight him on this.

Title: Re: Auvi-Q insurance question...
Post by: YouKnowWho on January 01, 2014, 11:47:01 AM
Auvi Q gives me the willies.  The more technology you have, the more that can go wrong.  Our allergist at a major teaching hospital agrees.  He will prescribe it if asked, but thinks the Epipen is more reliable.  My teen and her friends are all used to the Epipen.  Sooner or later the Auvi Q will malfunction, someone will be in anaphylaxis and the Auvi Q won`t talk as it is supposed to, there will be a fatality and it will get pulled.  The Affordable Care Act plans won`t cover it anyhow.

Epi pens are not perfect either - more than a few cases of them misfiring.  One led to a young man's death in Kennesaw, GA.

Anything that makes epinephrine easy to carry in my book, especially for boys, is a bonus in my book.
Title: Re: Auvi-Q insurance question...
Post by: twinturbo on January 01, 2014, 12:33:46 PM
The voice component is separate from the mechanical function of the autoinjector. That shouldn't be cause give anyone the willies but this also underscores the beauty of having a diversified selection of epinephrine autoinjectors on the market. Choice.
Title: Re: Auvi-Q insurance question...
Post by: CMdeux on January 01, 2014, 12:50:54 PM
AMEN to that.

Unfortunately, Dey/Mylan seems to have made it their business to stifle that competition in autoinjector technology.   :-[
Title: Re: Auvi-Q insurance question...
Post by: twinturbo on January 01, 2014, 01:19:52 PM
I heart the AuviQ. DS hearts it. It is easy for teen boys to carry.

So, things have been really busy for me at work with year end. I didn't know the coupon was expiring yesterday. I really, really would have appreciated if those of you who were aware of this would have said something earlier in the week. Really.

I didn't know myself until I went through it all at Costco, it being a lower level of hell spanned 2 days of negotiating between my doctor's office and the pharmacy which was slammed. They got me through at the last moment the Costco pharmacy staff was booking as fast as possible. It was the experience that triggered me to look into a continuation of the coupon program.

My doctors and I have also been a little preoccupied by my Christmas present in the form of a huge multi-branched clot running up and down my chest and torso. They were nice enough to tack on the Auvi business for me at the last moment.
Title: Re: Auvi-Q insurance question...
Post by: twinturbo on January 01, 2014, 01:34:46 PM
Contemplating putting up the batsignal for Links help. I'm not liking how many asthma meds seem to affected by formulary changes. Partly because I am ignorant of what that means. I understand the exclusion of a brand and substitution but in more technical terms not so much. Also factoring in are plan specifics, Medicare and state laws that provide consumer protection from changes for a limited duration. Whatever the case I think everyone should check with their insurance to see if Express Scripts or Caremark has control over prescriptions AND their state laws on exemption from those formulary changes.

Found Express Scripts list. https://member.express-scripts.com/formularyPDF/617_10242013_090125.pdf
Title: Re: Auvi-Q insurance question...
Post by: Macabre on January 01, 2014, 01:38:49 PM
Oh my goodness TT!!  I'm hoping you are in the safe zone! Very scary that--and whatever you're having to deal with to take care if that. Wowza.
Title: Re: Auvi-Q insurance question...
Post by: CMdeux on January 01, 2014, 01:48:37 PM
NO kidding.   :grouphug:


We (and presumably another member who shares our employer-provided healthcare) have gone from MedCo to OptumRx this year.

Not sure what that means.  Will have to investigate-- but it wasn't like we had a lot of choice given other constraints.
Title: Re: Auvi-Q insurance question...
Post by: twinturbo on January 01, 2014, 02:11:38 PM
Switching that many asthma and anaphylaxis meds has me concerned that it's going to blindside more than a few people at a busy pharmacy checkout, some who may have recourse through state law or per plan but aren't aware of it. I have limited experience with Xopenex and nebulizers but enough to know cost and quality is a factor. For adults you can suck it up a bit more but for kids sometimes it makes a difference.

And the business side of it can't be ignored. That part I'm torn on. If Dey has fairly outcompeted Sanofi then why artificially support Sanofi beyond form factor? Their customer support is at best insipid and I'm not sure they or Intelliject have stopped self-congratulations yet in order to address consumer concerns like wear and tear of the outer label, lower than expected battery function and life for voice command while not essential to device core function is part of its increased cost to consumer and a selling point.
Title: Re: Auvi-Q insurance question...
Post by: LinksEtc on January 01, 2014, 07:04:38 PM
Contemplating putting up the batsignal for Links help.

I have limited experience with Xopenex and nebulizers but enough to know cost and quality is a factor. For adults you can suck it up a bit more but for kids sometimes it makes a difference.

You probably know more about this stuff than me TT, but I'd be happy to use my google skills if there's something I can help with.

I will say that when dd was younger, her pulmo switched her to Xopenex (neb) because the albuterol seemed to be making her jittery & her heart race a bit.  Xop did seem to agree with her more at the time.  I don't know if all pulmo docs agree on the issue or what benefits of Xop have been proven.  If I recall, Xop is more expensive.

Dd has been doing fine lately with Ventolin (albuterol) w/OptiChamber.

The pulmo docs we've seen (from highly respected places) seem to have different opinions on how comparable nebs and spacers are.

 :grouphug:
Title: Re: Auvi-Q insurance question...
Post by: Laurie on January 06, 2014, 11:39:25 AM
Auvi Q gives me the willies.  The more technology you have, the more that can go wrong.  Our allergist at a major teaching hospital agrees.  He will prescribe it if asked, but thinks the Epipen is more reliable.  My teen and her friends are all used to the Epipen.  Sooner or later the Auvi Q will malfunction, someone will be in anaphylaxis and the Auvi Q won`t talk as it is supposed to, there will be a fatality and it will get pulled.  The Affordable Care Act plans won`t cover it anyhow.

I have had an Epipen malfunction not only did it not inject into my child but then when I put it down and then repicked it up by the center mind you the needle shot out - this is prior to the retractable needle it now has so please don't assume just because there is no technology involved with the Epi they will always work.  This was reported at the time it occurred and that style Epi was still sold for 2 years. For me I prefer the Auvi for size (my daughter and I are both allergic and there fore I carry 4 pens) and for the function. Adults and friends of my daughter have told me as individuals not knowing as much about allergies they feel more confident in using the Auvi-Q.  I think it is a brilliant idea.
Title: Re: Auvi-Q insurance question...
Post by: SilverLining on January 06, 2014, 11:41:39 AM
hi Laurie! did you have an extra with you when that one misfired?  I'm assuming your child is OK.
Title: Re: Auvi-Q insurance question...
Post by: CMdeux on January 06, 2014, 12:15:56 PM
I really wish that someone would produce a MANUALLY operated pre-loaded epinephrine syringe-- like the second dose in a twinject, if you see what I mean-- because I do worry so much about that spring-loaded mechanism.  Sure, it makes self-administration much easier... and I understand that it makes administration easier in some ways for bystanders and laypersons...

but for a lot of people, it's also somewhat counter-intuitive to keep your fingers AWAY from the ends of the device-- the impulse is automatically to treat it like a retractable ball point pen.  So why not have one that DOES work that way? grasp, place, and then--Click to administer, you know?

Not sure why that design has never gone anywhere.  Without the big spring, the device could be a LOT smaller-- not much larger than an insulin syringe, in fact.

Title: Re: Auvi-Q insurance question...
Post by: 2boyz4me on January 06, 2014, 12:23:34 PM
Medco (our pharmacy coverage for insurance) no longer covers Auvi-Q :( *sigh*

So I guess we're back to EpiPens (which school has anyways) for home though too, as well :(

So sad
Title: Re: Auvi-Q insurance question...
Post by: rysmom on January 06, 2014, 01:43:55 PM
The Epipen savings card from the epipen.com site worked great at Target for me. Used insurance, then gave the savings card and the $45 co-pay went to $0. Used it in November and Decemeber 2013. Just printed my new one for this year. Ry's insurance only covers one 2pack per 30 days. So I can if I want get free 2pack every month this year. :)

Auvi-Q has the same card on their website, too. They are both good once a month, every month this year. You keep using it over and over until December 31.
Title: Re: Auvi-Q insurance question...
Post by: CMdeux on January 06, 2014, 04:31:32 PM
Wow-- THANKS, Rysmom!

Title: Re: Auvi-Q insurance question...
Post by: Jessica on January 06, 2014, 06:28:11 PM
At Walmart they kept it on file for me last year.
Title: Re: Auvi-Q insurance question...
Post by: 2boyz4me on January 06, 2014, 06:37:37 PM
At Walmart they kept it on file for me last year.

that's what Target did for the one I was able to get them to fill ..... but I don't think they'll fit the script now that my insurance no longer covers it
Title: Re: Auvi-Q insurance question...
Post by: Jessica on January 06, 2014, 08:27:06 PM
Ours doesn't cover epi or auvi q or any other prescription. But the coupon gets us $100 off, at least. If you wanted to pay OOP for the auvi, wouldn't they let you at Target?
Title: Re: Auvi-Q insurance question...
Post by: Macabre on January 06, 2014, 10:25:57 PM
I'm going to launch a Qstorm on Medco.

This needs to be an option for teens.
Title: Re: Auvi-Q insurance question...
Post by: GST on January 07, 2014, 10:20:43 AM
They both can malfunction, both Epipen and Auvi-Q.  My point was not that Auvi-Q can malfunction and Epipen cannot (nor did I say that), but rather that the more technology you have, the more that can malfunction.  Whereas both have the minute chance of not injecting when they are supposed to, the Auvi-Q has the additional risk of the voice part of it failing.  Then you have a device that would work perfectly fine, but for the fact that the user does not know how to use it because they were relying on the voice to talk them through it.  This is the reason that my daughter`s allergist and I both consider it less safe than the Epipen, more things that can go wrong, as I said in my earlier post.  No mechanism is perfect, but it is higher risk than the Epipen because it has the added risk of the voice failure and the user having no idea how to use it.  BTW, the Epipen recall many years ago was just a precaution.  When the list came out of the lot numbers that were recalled, I checked the Epipen I had successfully used to see if it was on the recall list and it was.  It worked perfectly fine and saved my daughter`s life.
Title: Re: Auvi-Q insurance question...
Post by: twinturbo on January 07, 2014, 10:29:52 AM
I am not confused at all. The process with the trainer is nearly identical, and considering Sanofi was in court with Mylan over device patent issues (which Sanofi lost) The mechanical portion shares quite a bit of heritage.

What portion are you claiming I would not understand as a user if I don't hear a voice command? Maybe we could allay the fears here.
Title: Re: Auvi-Q insurance question...
Post by: CMdeux on January 07, 2014, 10:36:29 AM
Yeah-- I think that those of us with daughters probably have a hard time understanding just how much better the AuviQ is for teenaged BOYS.

The smaller size and more discreet carrying possibilities are hard to overstate for that age group.

Dey/Mylan have demonstrated that they simply don't really care that much about what research-research (as opposed to poorly selected MARKET research) suggests is The Single Biggest Problem with the highest risk age cohort-- they don't CARRY autoinjectors.

While the powers that be at Mylan have been busy trying to ADVERTISE their way out of this by targeting the parents of preschoolers, those of us who have been FA advocates and parent-coaches in this community for years are left scratching our heads-- because THAT doesn't solve the real problem.  We all know WHY boys don't self-carry in their teens, and it's mind-boggling to consider that the device-maker does not.  But apparently this is true.  They've chosen to advertise to parents of 0-5yo, and sell a lot more devices to this cohort.  Without actually improving fatality stats in teens.   :-[    If I sound bitter, read through the food allergy death thread a bit.  Adolescents MUST self-carry if those stats are ever going to change.  They aren't going to do that if "self-carry" means "hang a big old sign around my neck that says I'm a freak."


So yeah-- Epipen's redesign was an EPIC fail there; it made the devices larger, and did NOTHING to improve the profile for more discreet self-carry.  Not that big a problem for girls and women, just continue sizing purse/bag purchases with devices in hand, YK?  But the issue for guys is even worse than it's ever been.    :-/



Title: Re: Auvi-Q insurance question...
Post by: SilverLining on January 07, 2014, 10:39:03 AM
  Then you have a device that would work perfectly fine, but for the fact that the user does not know how to use it because they were relying on the voice to talk them through it.

If the voice does not work, the person/family will hopefully familiarized themselves through the trainer.

For all others, there are pictograph instructions.  Same as someone unfamiliar with an epi-pen.
Title: Re: Auvi-Q insurance question...
Post by: twinturbo on January 07, 2014, 10:51:21 AM
Not for fear of design but for purpose of choice I wish Twinject would make a return from some manufacturer. The second dose doesn't meet the definition of autoinjector because it's a syringe with plunger but having that small, autoinjector/syringe two-dose combo in one small tube was great for myself. In a sense I guess any autoinjector is a technological advancement from syringe and plunger. I think the benefits of the Twinject far exceeded the limits for me. I hope it finds a way back to market.
Title: Re: Auvi-Q insurance question...
Post by: CMdeux on January 07, 2014, 10:55:37 AM
Me, too.  That was DEFINITELY my personal preference. 

Title: Re: Auvi-Q insurance question...
Post by: LinksEtc on January 07, 2014, 11:17:39 AM
Whereas both have the minute chance of not injecting when they are supposed to, the Auvi-Q has the additional risk of the voice part of it failing.  Then you have a device that would work perfectly fine, but for the fact that the user does not know how to use it because they were relying on the voice to talk them through it.  This is the reason that my daughter`s allergist and I both consider it less safe than the Epipen, more things that can go wrong, as I said in my earlier post. 

I think this is a reasonable POV to consider ... it would probably not cause problems for active allergy folks like us  :), but I could see a newbie maybe getting flustered if voice failed.  I don't have an opinion yet on which I prefer ... sometimes I like to sit things out for a while and hear about other people's experiences.  I do think some competition is good and may lead to better designs and more company responsiveness to consumer needs/preferences.

Title: Re: Auvi-Q insurance question...
Post by: SilverLining on January 07, 2014, 11:24:08 AM
I just wish my insurance would allow me options that are available,

I liked the idea of the twinject, although school would only administer first dose from it.  I was OK with that.

But as with auviQ, my insurance wouldn't cover it.
Title: Re: Auvi-Q insurance question...
Post by: CMdeux on January 07, 2014, 11:32:43 AM
Whereas both have the minute chance of not injecting when they are supposed to, the Auvi-Q has the additional risk of the voice part of it failing.  Then you have a device that would work perfectly fine, but for the fact that the user does not know how to use it because they were relying on the voice to talk them through it.  This is the reason that my daughter`s allergist and I both consider it less safe than the Epipen, more things that can go wrong, as I said in my earlier post. 

I think this is a reasonable POV to consider ... it would probably not cause problems for active allergy folks like us  :), but I could see a newbie maybe getting flustered if voice failed.  I don't have an opinion yet on which I prefer ... sometimes I like to sit things out for a while and hear about other people's experiences.  I do think some competition is good and may lead to better designs and more company responsiveness to consumer needs/preferences.

Yes-- this is a great point.  Honestly, we (barely) see the point of the AuviQ.  For us.  I definitely agree that more bells and whistles = more options for failure.

On the other hand, I'd love if my newly independent teen could carry one-- that way there's a MUCH better chance that a bystander could administer than with an epipen (which doesn't have the auditory instructions).  Again, this is something that those without adolescents probably aren't thinking about-- yet.

Neither device is perfect.  Nor was the Twinject (as noted), but boy how I wish that there were more choice in this particular market... because IMO, none of the current devices is very convenient or fail-safe.  It's just a difficult drug-delivery problem to solve.
Title: Re: Auvi-Q insurance question...
Post by: twinturbo on January 07, 2014, 11:41:20 AM
Any autoinjector is dependent on a more complex mechanical platform for delivery over a syringe and plunger. What any autoinjector does is provide convenience and reduce human error in dose and delivery of epinephrine especially when delivered under duress. Needle length, dose is predetermined.

Now, any autoinjector is also going to require some training because what any autoinjector does not do by design alone to reduce human error is where to deliver the dose and under what circumstance.

The sensible argument here is What happens if patients without training on autoinjectors don't (or can't) read the outside label at any point and will only be able to use the device by voice feature? The sensible response is Training, the same with any autoinjector.

Any autoinjector must

1. be carried at all times.
2. be intramuscularly injected in the THIGH (not vein, buttocks)
3. be used at the right time, sooner than later

So really, any autoinjector requires a patient to be familiar with more than just the mechanism therefore training is a must. For a bystander who knows nothing of any autoinjector in order to use one the label would need to be read in order to not inject in the arm, vein, assuming it's someone who knows the autoinjector must be used in the first place.

Over relying on the singular voice component would be a problem. I have not experienced or heard of that problem, but it's a new product. Because EpiPen has been around for longer I have heard numerous problems such as individuals believing no matter what the outside of the label says to inject in the arm, buttocks, or not to use it at all unless or until breathing is affected. And going by Mylan's ad that was pulled for misbranding they claimed you could eat what you want as long as you had an EpiPen which we all know wasn't true.

I haven't seen any sort of claims from Intelliject or Sanofi that goes beyond what the Auvi-Q's features are which do include form factor for carrying and a voice feature that runs independently from its autoinjector mechanics.

Having said that I'm for choices because I do not believe one size fits all here. Rather than nit and pick on who should carry which injector I'd like to see even MORE on the market. Aside from the previously mentioned Twinject I'm interested in the Emerade and find some of their points about needle length and dose quite compelling. The device is a discreet size and looks like they put thought into the form factor.
Title: Re: Auvi-Q insurance question...
Post by: Macabre on January 07, 2014, 11:56:49 AM
To me, the major design flaw for AuviQ is extremely low tech. The pictograms run off because boys keep them in pockets.

But the next set (and DS will have another set even though his insurance doesn't cover it) he will out his contact info (or mine) under packing tape around the body of the AuviQ.

Spoiler (click to show/hide)
Title: Re: Auvi-Q insurance question...
Post by: CMdeux on January 07, 2014, 12:08:06 PM
Us, too, Mac-- we have a number of devices, and since they are interchangeable... well, we try to mix lot numbers, so I often have "half" of "DD's" set, and she has "half" of mine.

Title: Re: Auvi-Q insurance question...
Post by: twinturbo on January 07, 2014, 12:35:30 PM
 :yes: The label is inexcusable. I haven't had that problem yet because I carry the Auvi differently but their flagship feature is form factor for boys/men. For the device cost and importance of labeling it needed to be fixed yesterday.
Title: Re: Auvi-Q insurance question...
Post by: Jessica on January 07, 2014, 01:04:05 PM
I've already warned my daughter that if the voice isn't working, the pen still works. She has played with the trainer enough that she wouldn't need the voice but hopefully anyone else administering it would be able to see the label. Since she carries them in her purse, they shouldn't fade or rub away. 
Title: Re: Auvi-Q insurance question...
Post by: maeve on January 08, 2014, 03:56:28 PM
Mac,
Inhalers flow among the three of us in this household. If DD forgets her inhaler, she's able to borrow mine. I hate to admit that right now DD's set is the only set of unexpired Epis we have. I need to stop by the pharmacy to get them filled and her set expires next month.