Udi’s Bread

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GoingNuts:
I wrote to Udi’s asking about X-contam with peanuts, tree nuts and sesame. Here was the response:

Dear Ms F:

Thank you for taking the time to inquire about allergens in UDI's Bread .

All of our products are labeled with the most relevant allergen information directly on packaging. This information can be found directly beneath the ingredient listing.

We understand the importance of isolating ingredients and the desire to compile a list of products that are safe for use when an allergy is present. However, it is important to understand that ingredients frequently change and can change from one batch to the next. Therefore the actual packaging of the product on shelf that you are considering purchasing is the most appropriate source of allergen information as the allergen warnings on that label will specifically reflect the ingredients used to produce that batch.

I do apologize that I am not able to provide you with a more definitive answer regarding allergens but I do hope that you understand that our policy for referring consumers to labeling at shelf is intended only to ensure our product ingredients meet your specific needs at all times.

Sincerely,

Courtney

Brand Ambassador

Please do not reply to this email as it will not be received. Should you have additional questions, please call us at 1-201-421-3970.

spacecanada:
Yes, I get the same information every time I email them too. We won't tell you, but you have to trust us. Nope. Not worth it.

I've called and asked for further information, too, for other allergens, and they refuse to say anything other than what's in the email below: read the label, we won't disclose anything else.

GoingNuts:
I am sonstramed that a company that supposedly caters to people with special dietary needs responds this way.

I just scrubbed out my toaster so DS can use it, since I’ve used it for toast. Tossing my butter as well.

Asshats. :rant: :paddle: :bonking:

GoingNuts:
Never heard of it, but I'll look for it. And I guess there's always Amazon. Thanks for the heads up.