Food Allergy Support

Discussion Boards => Traveling & Restaurants => Topic started by: GoingNuts on March 28, 2012, 07:39:52 AM

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Title: Jet Blue
Post by: GoingNuts on March 28, 2012, 07:39:52 AM
Monday night DS and I flew upstate for a quick college visit.  I made a reservation on Jet Blue, and never even thought to ask about the snack options; in all our years of flying Jet Blue I've never seen nuts served. 

So, we settle down for our bumpy flight, and once we're up in the air they announce the food choices - chocolate chip cookies or mixed nuts.  Maternal panic set in.  DS rolled his eyes.  Naturally the gentleman next to me ordered the nuts.    I guess the economy sized bag of pretzel M&M's he brought with him wasn't enough for the 50 minute flight.

The good news is, DS was fine.  But it was a reminder to me to call when I made a reservation each and every time.  DS isn't the only one that has gotten complacent.    :hiding:
Title: Re: Jet Blue
Post by: krasota on March 28, 2012, 04:40:21 PM
Every JetBlue flight I've been on has served cashews, amongst other things.  We can do the Terra Blue chips, so we usually get those, but I also wipe kiddo's seat down before he touches *anything* and then he sits in a carseat as he's still wee.
Title: Re: Jet Blue
Post by: GoingNuts on March 28, 2012, 07:25:43 PM
Funny, I wonder if the snack choices are route-specific?  We've been flying to Buffalo and Florida for years and have never seen the mixed nuts (which definitely contained PN, BTW).  It's usually cookies, chex mix, and terra chips. 

Lesson learned.
Title: Re: Jet Blue
Post by: nameless on March 28, 2012, 08:29:06 PM
...but isn't also kinda a really good thing about him not having any sort of airborne reaction?  Not just for the sake of not having one, but to know he's ok in a plane with those mixed nuts? For me, I'd have been like "Woohoo! Not even a sniffle! YEAH!"

know what I mean?

Adrienne
Title: Re: Jet Blue
Post by: GoingNuts on March 29, 2012, 06:23:51 AM
Definitely, and his allergies are already in overdrive because of the pollen.  Very good sign indeed.  Though I do have to say, almost nobody seemed to be going for the nuts.  The cookies were the big draw, LOL.
Title: Re: Jet Blue
Post by: YouKnowWho on March 29, 2012, 08:58:45 AM
Double bonus -

You weren't on this Jet Blue flight
http://www.washingtonpost.com/business/economy/jetblue-pilot-is-charged-by-federal-prosecutors-suspended-from-job/2012/03/28/gIQA3rxChS_story.html

(Sorry, talking to my dad always makes me snarky)
Title: Re: Jet Blue
Post by: GoingNuts on March 29, 2012, 04:24:35 PM
Oh, I know - we watched coverage of the story as we were sitting on the runway waiting to take off on the way home.  I'm tellin' ya, if we were meant to fly, we'd have wings.  ;)
Title: Re: Jet Blue
Post by: Ra3chel on April 12, 2012, 01:45:02 PM
I believe JetBlue will refrain from serving nuts if you talk to them ahead of time. They're the hands-down best airline I've ever traveled on, in terms of both allergy stuff (grain of salt---I'm not TNA) and general quality and customer service. When my grandmother was dying, they were amazing--way above and beyond.
Title: Re: Jet Blue
Post by: Nutternomore on June 14, 2012, 01:18:07 AM
We're flying with them soon, after not having flown them in several years.  In  the past they were very accommodating.  With my recent reservation I was told that I could request a buffer zone and the flight attendent will create one for the row in front of us and behind us, which will be helpful for my kiddo who is PN/TN allergic.  Taking a dreaded red eye cross country, but at least people should be sleeping, not eating.  :crossed:
Title: Re: Jet Blue
Post by: GoingNuts on June 14, 2012, 06:11:46 AM
Good luck Nutternomore; hope all goes well on your trip!
Title: Re: Jet Blue
Post by: Nutternomore on June 14, 2012, 06:17:25 AM
Thanks, Going Nuts, should be a great trip.   :bye:
Title: Re: Jet Blue
Post by: Irene on July 19, 2012, 03:01:12 PM
My family just flew on Jet Blue last week.  We told the flight crew about my son's nut allergies and they created a buffer zone for us - the flight attendant asked the row in front, behind and beside us not to eat any nut products.  I couldn't tell if the mixed nuts were being served to people outside the buffer zone.  I felt okay with this only because I know the mixed nuts don't contain peanuts.
We had good and safe flights both ways, thank God.
Title: Re: Jet Blue
Post by: jenavy21 on January 20, 2014, 12:10:51 AM
We always fly JetBlue when we can.  I have called them ahead of time and they have actually placed us in front row and created buffer behind us.  During take off flight attendant closest hold eli for us in case it is needed and then gives it back since it can't go under the seat.  By far the best airline and most accommodating we have flown.  =)
Title: Re: Jet Blue
Post by: Macabre on January 21, 2014, 08:08:07 AM
So does Jet Blue serve peanuts or not? I am confused after reading this thread.
Title: Re: Jet Blue
Post by: twinturbo on January 21, 2014, 10:29:36 AM
JetBlue does not serve peanuts to my knowledge. They will (usually) request passengers rows three before and three after to refrain from consuming peanut products all assuming of course all communication was done with JetBlue ahead of time. Although I've never had them serve other nuts while we were flying with them according to last I read their nut policy they do serve almonds on occasion I don't know how often.

I've never heard of flight attendants taking a passenger's epinephrine to hold for them. I wouldn't recommend that to anyone. Rather some sort of medicine bag that can be worn around the waist or a jacket pocket of some sort. Anything where it does not leave the individual who requires it.
Title: Re: Jet Blue
Post by: CMdeux on January 21, 2014, 02:05:19 PM
Maybe in a bag that can't be secured cross-body during take-off?  That I could see a flight attendant asking to "hold" for a passenger, rather than allowing him/her to retain it.  But only during take-off or landing.

Title: Re: Jet Blue
Post by: krasota on January 23, 2014, 01:14:33 PM
I pop open the vomit bag, slide my epis in, then have them stuck in the opening of the pocket.  If it's not a firm edge on the pocket, I sit on them.  The case is pretty sturdy.

The last time I flew, DS was in a carseat, so I just slid the epis into a gap that his seat had underneath.  I put wipes there, too.
Title: Re: Jet Blue
Post by: maeve on January 23, 2014, 01:20:20 PM
It's been a few years since I've flown (and I've not flown JetBlue) but I had no problem with the EpiPens being in my purse which was stowed under the seat in front of me.
Title: Re: Jet Blue
Post by: nameless on January 23, 2014, 05:56:32 PM
JetBlue does not serve peanuts to my knowledge. They will (usually) request passengers rows three before and three after to refrain from consuming peanut products all assuming of course all communication was done with JetBlue ahead of time. Although I've never had them serve other nuts while we were flying with them according to last I read their nut policy they do serve almonds on occasion I don't know how often.

I've never heard of flight attendants taking a passenger's epinephrine to hold for them. I wouldn't recommend that to anyone. Rather some sort of medicine bag that can be worn around the waist or a jacket pocket of some sort. Anything where it does not leave the individual who requires it.

One could hold onto them too. I usually have my wallet/string purse thing over my shoulder all the time when flying, I've held onto books, water bottles, have a pillow or extra sweatshirt --- lots of ways to have something out during take-off/landing.  I get the bulkhead seat thing --- but once could just put the epis in a pocket or waistband if the crew is being persnickety.

?
Title: Re: Jet Blue
Post by: jenavy21 on January 25, 2014, 07:30:32 PM
I had them in a small purse inside diaper bag.  We put diaper bag up and I held onto small purse.  Because they put us in front row, you are not allowed to store anything in those areas.  So he did hold it only for take off and landing. 
Title: Re: Jet Blue
Post by: CMdeux on January 27, 2014, 11:20:19 AM
Gotcha-- just a quirky thing with a particular flight crew member, then. 
Title: Re: Jet Blue
Post by: my3guys on March 15, 2014, 12:49:39 PM
Just found this on JetBlue's website:

http://help.jetblue.com/SRVS/CGI-BIN/webisapi.dll/,/?St=307,E=0000000000179718763,K=929,Sxi=11,Case=obj(1600)

JetBlue does not serve peanuts and has no immediate plans to serve peanuts; however, we cannot guarantee that our aircraft or snacks will be 100% free of peanuts, peanut material or peanut products.

"Tree nuts" such as almonds, cashews, pistachios, walnuts, etc. may be served on JetBlue flights. For a full list of our onboard snacks & beverages, Click Here.
Title: Re: Jet Blue
Post by: my3guys on April 11, 2014, 12:51:24 PM
Excellent so far! They let us pre board and they knew who we were and made announcement not to eat nuts in our area!
Title: Re: Jet Blue
Post by: twinturbo on April 12, 2014, 12:10:08 PM
Is it me or does this page look updated? Jet Blue:Help:Allergies

Quote
   Inflight Accommodations
    
We cannot prevent other customers from bringing their own peanuts or peanut products onboard and consuming these items inflight. However, we ask that you inform the head Inflight crewmember upon boarding the aircraft of your severe nut allergy. Upon request, an Inflight crewmember will create a buffer zone one row in front and one row behind the allergic person to encompass a total of three rows. The Inflight crewmember will ask customers seated in the buffer zone to refrain from consuming any nut containing products they have brought onboard and will not serve any nut containing products to these rows. We cannot guarantee that a customer will not consume any peanut product they may have brought onboard.

We will not identify the allergic passenger during the briefing. We will offer to reseat passengers if necessary. While we will not serve any nut-containing products to passengers in the buffer zone, products that may contain trace amounts of nuts can be served within the buffer zone. We do not make any onboard announcements regarding the nut allergy.

Customers may request Silent Boarding at the gate to board early if they would like to personally wipe down their seat.

JetBlue will offer a full refund to customers for whom these conditions make it impossible to travel.

 
    Emergency Procedures
    
Our Inflight crewmembers receive training and are *equipped to assist” in the event of an allergic reaction and symptoms of same. However, we encourage customers who have a food allergy to please make arrangements to the best of his/her abilities to be prepared in case of an allergic reaction or emergency during their flight.

*Our onboard Emergency Medical Kits all contain an Epi pen in case of an emergency.

 
    Aircraft Information
    
As a key component in upholding the appearance of our aircraft, our fleet is subjected to several levels of cleaning on a regular basis. Interior cleaning, which addresses the lavatories, galleys, seating areas and all carpeted areas during each scheduled stop. On a nightly basis, each aircraft undergoes a more comprehensive interior cleaning process that includes more detailed elements and areas not covered during the routine cleaning during each stop. Such additional areas consist of, but not limited to: trays tables, side walls, coffee pots etc. The exterior of the aircraft, weather permitting, is cleaned on a 120 day cycle. Dry wash and polish are also on a 120 day cycle.

Customers may request to board early if they would like to personally wipe down their seat prior to departure.

Our aircraft are equipped with the following types of air filtration system:         

E190

There are 2 ea recirculation filters with HEPA* efficiency for filtration of recirculated air
There are 2 ea ozone filters for removing ozone from fresh air
A320

There are 2 ea recirculation filters with HEPA* efficiency for filtration of recirculated air
There are 2 ea ozone filters for removing ozone from fresh air
A321

There are 2 ea recirculation filters with HEPA* efficiency for filtration of recirculated air
There are 2 ea ozone filters for removing ozone from fresh air
HEPA* - High-Efficiency Particulate Air or HEPA is a type of air filter. Filters meeting the HEPA standard have many applications, including use in medical facilities, automobiles, aircraft, and homes. The filter must satisfy certain standards of efficiency such as those set by the United States Department of Energy (DOE). To qualify as HEPA by US government standards, an air filter must remove 99.97% of all particles greater than 0.3 microns from the air that passes through.



Although a reaction can occur on any airline the response to in-flight anaphylaxis is a huge problem.

http://allergicliving.com/2014/02/05/family-criticizes-airline-crews-response-to-in-flight-reaction/
Title: Re: Jet Blue
Post by: GoingNuts on November 03, 2014, 06:47:34 PM
Not only were there no nutty snacks on Jet Blue this weekend, but they had nut free chocolate chip cookies:

http://www.businesswire.com/news/home/20140227005194/en/Skeeter-Nut-Free-Partners-JetBlue-Airways
Title: Re: Jet Blue
Post by: Macabre on November 03, 2014, 10:08:29 PM
Cool!
Title: Re: Jet Blue
Post by: PurpleCat on November 04, 2014, 07:39:16 AM
Oh that is promising.  DD may or may not fly for the first time next summer.................................