http://www.bostonglobe.com/metro/2016/06/05/family-allergic-child-sues-panera-for-putting-peanut-butter-grilled-cheese-sandwich/ugk2bWDfWSui6f8wSFimdO/story.html (http://www.bostonglobe.com/metro/2016/06/05/family-allergic-child-sues-panera-for-putting-peanut-butter-grilled-cheese-sandwich/ugk2bWDfWSui6f8wSFimdO/story.html)
I know that location. As well as being pretty familiar with where the father works.
http://www.boston.com/news/local-news/2016/06/06/natick-family-sues-panera-peanut-butter-grilled-cheese (http://www.boston.com/news/local-news/2016/06/06/natick-family-sues-panera-peanut-butter-grilled-cheese)
Wow. That is awful. I can imagine how easily it could have involved a language issue, because otherwise why would the PB be there? It's not normally on the sandwich. I could see how someone would see that and think, "Oh, they want us to add peanut butter."
Or even without a language issue that the person interpreting the order didn't look carefully. Either way--bad, bad news for someone with a peanut allergy. :-/
Ah maybe we should merge threads
where the father works.....
Big location out here.......Major company, all my friends whose husbands $$$$$$$ work there travel the word......
I know, not relevant.......
I could see how a language issue could be at play, and I'm sure it wasn't deliberate. It does, however, speak to poor/inadequate training of staff.
The last time I ate at Panera it had clear peanut and tree nut warnings...about a month before Em was diagnosed. Has that changed?
http://www.bostonglobe.com/business/2018/06/14/judge-rules-send-panera-peanut-allergy-case-jury/CKftvNFU17BIY3RAy2wKpO/story.html (http://www.bostonglobe.com/business/2018/06/14/judge-rules-send-panera-peanut-allergy-case-jury/CKftvNFU17BIY3RAy2wKpO/story.html)
Wow.