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Topic Summary

Posted by: hedgehog
« on: November 23, 2023, 10:02:54 AM »

Whatever happened, I'm not having any trouble now.
Posted by: hedgehog
« on: November 23, 2023, 07:21:12 AM »

I can’t get in on my laptop. Looks the same, as far as I can remember, as when the certificate had expired. At least this time I can get in on my phone.
Posted by: GoingNuts
« on: July 15, 2022, 07:47:31 PM »

Interesting, I had trouble with iTunes.
Posted by: rebekahc
« on: July 15, 2022, 06:55:03 PM »

I didn’t get any notifications about trouble with our site this morning, but I had some trouble with Google today, so it could have been a broader issue.
Posted by: SilverLining
« on: July 15, 2022, 09:13:45 AM »

Did anyone have trouble access8ng forum today? (Friday July 15).

Couldn’t get on for maybe 10-15 minutes.  Only mentioning in case it’s the beginning of an issue.
Posted by: CMdeux
« on: February 22, 2017, 02:45:07 PM »

No-- management actually was in touch with R and let her know (unfortunately, while she was already at work for the day!!) that they had finally identified the source of the problem, and needed to migrate some stuff this morning, anticipated about a 3h outage.... which seemed to be a little bit optimistic, since I checked about noon EDT, and still had no luck.

Anyway-- they think this will fix the problems and everything should be good to go now.  :)

Posted by: gvmom
« on: February 22, 2017, 01:54:48 PM »

I haven't had trouble until this morning.  Couldn't connect at all to the website. 

I wasn't sure if my trouble was the same as what others have been having for the past few days.

Hopefully it was just a glitch for me. 
Posted by: rebekahc
« on: February 21, 2017, 11:24:29 AM »

Unfortunately, yesterday afternoon and evening I was away from my computer (prom dress shopping), so I didn't see the problem until late last night.  I had planned to contact them when I got to work this morning, but it was fixed by the time I got here so I didn't call. Maybe in a few days I'll call or email and ask about it just to satisfy my curiosity, but I'm sure they're busy enough right now without me adding to it.  Of course, if more problems occur I'll contact them right away - I'm hoping yesterday was the final fix, though! 

My guess would be that whatever the issues were over the weekend required some kind of server replacement or upgrade and  during that it affected the availability of our content.  I'm guessing the index pages are different from the thread content pages and they migrated them differently, so that's why those were available when the content wasn't.  Again, all just a guess. 
Posted by: ajasfolks2
« on: February 21, 2017, 10:40:06 AM »

Admin R -- any clue why we were down?
 :hiding:



Posted by: ajasfolks2
« on: February 19, 2017, 10:59:12 AM »

I too am  having trouble with slow boards and posts not going through today.  ON a laptop east coast.
Posted by: PurpleCat
« on: February 19, 2017, 09:51:21 AM »

I can access today but it is very very slow and it won't load a thread at all at times.  I've logged in and out of my computer to see if that helps.  I posted a couple times and in between had to log back in and out of the site.  I just did that to come post here.

Perhaps the holiday weekend is maintenance time?  Or the opposite, no one is watching to keep things running smoothly?
Posted by: rebekahc
« on: February 18, 2017, 01:25:26 PM »

I think OLI usually tries to do server maintenance when the fewest people will notice.  I, too, noticed there was trouble accessing the forum yesterday afternoon for a short time and then in the middle of the night.  I'm guessing whatever the issue was in the afternoon was repaired during the overnight hours.  If for some reason things go down again over the weekend, please use our Facebook page or the admin email to communicate with us.

https://www.facebook.com/Food-Allergy-Support-FAS-136478329674/?fref=nf

food.allergy.supt@flash.net
Posted by: GoingNuts
« on: February 18, 2017, 11:18:32 AM »

I had trouble yesterday afternoon - East Coast time.
Posted by: CMdeux
« on: February 18, 2017, 11:13:09 AM »

OLI in general was down last night.  Don't know how long, but about midnight-ish in N. America?

Posted by: rebekahc
« on: February 16, 2017, 11:59:57 AM »

That's so weird!  I'm glad you're back now!!