I couldn't find a thread on Burton's Grill, if there is one, we can merge this with it.
So we have eaten at multiple locations...Nashua, NH; Peabody, MA and today in Burlington, MA. They always ask about allergies when the server comes to the table. So DS always has a cheese burger without a bun and fries. The allergy meal is always on a square plate vs. a round one. The manager always delivers it to the table and confirms the allergy. Today was the first time they made a mistake with DS' order...the burger was on a bun so they had to redo his order. DD ate her meal right away, I ordered a salad so I waited for DS' new meal to come. They were very apologetic and offered to bring DS fruit or a salad while he waited, we said no thanks. The manager did comp his meal. This will not deter use from eating there again.
http://burtonsgrill.com/