November 19, 2016
Contact
Consumers
1-866-572-3808
Media
Lynne Galia
lynne.galia@kraftheinzcompany.com
847-646-4396
Announcement
Allergy Alert Issued on Mislabeled Product for Undeclared Milk and Soy in Heinz Homestyle Bistro Au Jus Gravy
Chicago – Approximately 500 cases of Heinz HomeStyle Bistro Au Jus Gravy are voluntarily being recalled because some of the jars may be mislabeled as Heinz Pork Gravy and therefore not labeled as containing milk and soy.
People who have an allergy or severe sensitivity to milk or soy run the risk of a serious or life-threatening allergic reaction if they consume this product.
There have been no consumer complaints or reports of illness related to this issue to date.
No other sizes, varieties or code dates of Heinz Gravy are included in this recall.
The following is being recalled:
Product
Packaging Description
Case Unit
BEST BY Code Date
Individual Package
BEST BY Date and Manufacturing Code
Individual Package UPC
Case UPC
For Retailers: Heinz HomeStyle Gravy Bistro Au Jus
Cases of 12oz glass Jar
MU6F04
Best By 12/28/2017
NA
NA
10013000798508
For Consumers: Heinz HomeStyle Gravy Pork
Individual Packages 12oz glass Jar
NA
Best By 12/28/2017
MU6F04 4Q XX:XX
013000798907
NA
Note: XX:XX designates the time stamp.
We deeply regret this situation and apologize to any consumers we have disappointed.
Consumers who purchased this product should not eat it. They should return it to the store where purchased for an exchange or full refund. Consumers with questions may contact the company at 1-866-572-3808 Monday through Friday, 9 a.m. to 6 p.m. Eastern, for a full refund.
This product was distributed to retailers in the U.S. only.