I flew on Delta this past week and was told that my flight would be peanut free after I informed them of my allergy. However, as snack and beverage service began the whole plane was served peanuts and there was a very strong odor throughout the plane. Luckily, I did not have a severe reaction. The flight attendants told me (with a little attitude) that they were not told about my allergy. Be careful on Delta!
Be careful on ANY airline.
Seriously-- we flew three separate long-haul flights at three VASTLY different times of day departing and arriving at five different international airports, on three different (but supposedly all "great") airlines-- United, Aer Lingus, and Air Canada-- back in March and April.
I'm a
freak about documentation, planning, and advance notice. I told all three airlines about my daughter's allergies
when we booked those flights in DECEMBER.Not one check-in agent had a bit of information about it. So we told THEM, too.
Not one GATE agent knew a thing about it. So we told THEM, too (which was a near-disaster in Chicago as we wished to pre-board the flight and cover DD's seat, wipe things down, etc.).
NOT A SINGLE FLIGHT CREW KNEW IN ADVANCE. (Except in the case of the Aer Lingus flight, and that only because the gate agent, in a total hissy fit, had opted to "tell" on us in the hope(?) that the pilot would eject us from the oversold flight.)
We were actually IN THE AIR before either the United or Air Canada flight crews were made aware of my DD's nut allergy.
Truly not kidding. It was amazing and
not in a good way.